VP SALES Executive New Biz Dev - CRM Solutions Region EMEA
Our customer
Our client operates around the world, 24/7, to provide their customers the best experience in every interaction. They integrate all communication channels to create unique solutions and deliver outstanding customer experiences
Job Detail
Your Role
As Senior Business Development Manager, you work to improve the Client’s market position and achieve financial growth. You define your strategic goals, build key customer relationships, identify business opportunities, negotiate and close business deals and maintain extensive knowledge of current market conditions.
Part of the VP Business Development Team EMEA, you report directly to the Regional SVP Business Development also President of all the Sales force in the region.
As a senior sales executive is your job to work with the internal teams nationaly or internationally, marketing staff, and other managers to increase sales opportunities and thereby maximize revenue for the organization. To achieve this, you need to find potential new customers, present to them, ultimately convert them into clients, and continue to grow business in the future.
You will also help manage existing clients and ensure they stay satisfied and positive.
You call on clients, often being required to make presentations on solutions and services that meet or predict the final clients’ future needs.
Main Duties
New Business Development :A key part of this job description, is to develop a robust pipeline of new business coming in to the company. This requires a thorough knowledge of the market (here we would appreciate vertical knowledge of Industries facing Customer relationship Transformation BTB- BTC), the solutions/services the company can provide, and of the company’s competitors. Defining your own strategy , Shaping Key value added solutions and deploying the go to action.
Closing Deals :Win new clients by providing winning CRM Outsourcing solutions with a primary focus on the EMEA Market ( Northern/Western and Central Europe) -approximately 30 to 50% travel.
Duties/Responsibilities You perform those services customary in a business development role, including, but not limited to
• Developing a network of potential sales leads
• Creating and delivering presentations and proposals to Client’s prospects
• Leverage
• Negotiation of contracts with potential clients
• Orchestrating, attending and overseeing tours and site visits at the Client’s sites in various locations throughout the world
Your profile
Education
A bachelor’s degree in Management or Sales & Marketing is required. An MBA or Engineering Degree is preferred.
Experience
Should have extensive experience in prospecting & selling (long selling process & high added value sales) to highest level decision makers for ideally but not exclusively CRM Global outsourcing solutions for example Multilingual Contact Centers
Must have at least 5 years successful sales track record in the contact center industry or at least 10 years multi-national vertical experience with proven subject matter expertise or delivering complex solutions (focusing on services & value added) to Clients (BTB-BTC) within one of the following industries
• Digital Contend
• Financial Services
• Travel/Transportation/Airlines
• Utilities ( BTC)
• E-Commerce/Massive Retail consumer
• Security Services ( complex solutions)
• Or Industry facing Customer relationship transformation BTB -BTC
Other Skills and Qualifications
The position requires very strong interpersonal skills, oral and written communication skills; analytical capabilities, leadership skills, and the ability to manage and drive multiple projects.
Networking, Persuasion, Prospecting, Public Speaking, Research, Writing, Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Identification of Customer Needs and Challenges, Territory Management, Market Knowledge, Meeting Sales Goals, Professionalism, CRM, and Microsoft Office.
Languages
Salary package
According to Profile & Experience but Very motivating Sales Commissioning system
Various locations are possible for experienced professionals in working remote (from home or detached in other offices)
GREAT OPPORTUNITY ! Interested?
Please send us your resume in English to candidature@lirea-group.com referring LI112 or register you in our website candidate’s page https://www.lirea-group.com/advertised-selection-all-types/CurrentLanguage/3