Chief Commercial Officer (M/F) -Region Spain

Reporting Directly to the CEO in Spain with strong functional links with the International Sales Leaders,
New Business Development
A key part of this job description, is to develop a robust pipeline of new business coming in to the company. This requires a thorough knowledge of the market, the solutions/services the company can provide, and of the company’s competitors.
Closing Deals
Win new clients by providing winning CRM Outsourcing solutions with a primary focus on the EMEA Market –approximately 30 to 50% travel in Spain.
Building a winning Sales & Marketing team

Main Responsibilities

• Leading a team of 4 high value-added sales professionals , 3 Sales support & Marketing team
• Maximizing your sales teams’ effort by coaching, training, and managing each of the Account Executives
• Providing onsite and virtual support to your team’s sales efforts (New Biz Dev)
• As a member of senior leadership team ensuring seamless teamwork with the Service and other departments to provide total customer satisfaction.
• Cultivating and leveraging customer relationships at the executive level
• Development of long-term customer relationships through the ability to identify and capitalize on opportunities that immediately satisfy customer needs
• Deploying resources to meet financial / operating objectives including pipeline, carry over, revenue and contribution margin
• Guiding organization wide efforts in driving market penetration in the verticals offering the best opportunities
• Collaborating with Sales Partners to identify, develop, accelerate, up-sell, and close transactions- This includes the International Sales Team Ibero LATAM & EMEA
• Working with the national and international leadership team to create strategies and processes for driving new business across product lines
• Supporting specific marketing programs, lead generation campaigns, and targeted sales activities

Educational Background

A bachelor’s degree in Economics, Management or Sales & Marketing is required. An MBA or any Equivalent is preferred. Engineering Educational Background is also well appreciated.

Professional Background

5 years of sales management experience in Services or Complex solutions industry- Global experience Minimum 10years.

Should have extensive hands-on experience in prospecting & selling (long selling process & high added value sales) to highest level decision makers for ideally but not exclusively CRM Global outsourcing solutions for example Multilingual Contact Centers.
Deal sizes can range from hundreds of thousands to millions and multiple years so a background of closing such contracts with these decision makers would be an advantage. You must be a highly consultative seller, with an ability to quickly build rapport and establish trust at C-level.

Ideally but not exclusively have at least 5 years successful sales track record in the contact center industry/ BPO / other complex solutions or ideally at least 10 years multi-national vertical experience with proven subject matter expertise or delivering complex solutions to Clients within two of the following industries
o Travel/Transportation/Tourism
o E commerce / Massive Consumer Retail / E business
o Automotive Industry / Car renting industry / Logistics Industry

Other skills
The position requires very strong interpersonal skills, oral and written communication skills; analytical capabilities, leadership skills, and the ability to manage and drive multiple projects.

Networking, Persuasion, Prospecting, Public Speaking, Research, Writing, Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Identification of Customer Needs and Challenges, Territory Management, Market Knowledge, Meeting Sales Goals, Professionalism, CRM, and Microsoft Office.

Please send us your resume in English/Spanish to candidature@lirea-group.com referring LI00125 or apply with the application button below uploading your data via your resume file or linkedin profile